The Framework

A framework to support organisations to implement person-centred initiatives.


Increase productivity by developing skillsets and supporting mental health and wellbeing in the workplace. Evaluate current processes and tools, identify gaps and opportunities for improvement to define health and wellbeing business priorities.

Principle 1

People & Teams

Principle 2

Wellbeing through Collaboration & Engagement

Principle 3

Strategy & Vision

Principle 4

Wellbeing Activities, Resources & Agencies

Principle 1: People & Teams

This principle explores recruitment and retention, identifying opportunities for staff to progress and analysing reasons for them leaving and absenteeism. It concentrates on retaining highly skilled staff, considering learning and development for all staff including aspiring managers.

Principle 2: Wellbeing through Collaboration & Engagement

This principle examines how the staff voice is heard and involved in decision making processes.  It encourages networking and environmental sustainability in the workplace.

Principle 3: Strategy & Vision

This principle considers the supportive processes an organisation has to enable effective performance.  It considers motivations through flexibility and innovation. Existing accreditations are built upon, with impact measurements.

Principle 4: Wellbeing Activities, Resources and Agencies

This principle identifies how wide-ranging and inclusive your wellbeing offering is, and the impact it has on individuals.  It explores how your organisation can signpost and network with external agencies.  It recognises equality and celebrates diversity through inclusive practice.

Benefits of the People, Culture and Wellbeing Quality Mark

  • Validation for current and prospective employees that you value their health and wellbeing
  • An inclusive workforce who are more productive because they feel heard in a safe and supportive work environment
  • An opportunity to identify gaps and plan for improvements by defining wellbeing business priorities, selecting appropriate initiatives and interventions
  • An external review of digital, mental health and wellbeing strategies
  • A detailed external report with recommendations/conditions and commendations  
  • Accreditation for three years with annual supportive consultations